Return policy

You can request an exchange or refund within 15 days of delivery.

EXCHANGE

1. Fill out the form telling us which item you want to exchange and what size you want instead.
2. We send you the new article
3. We will send you the return label when you have paid the €5.90 (return shipping costs for the package)

To summarize: We cover the shipping costs of the new item and you cover ( €5.90) ​​the shipping costs of the item you no longer want.

Once the exchange has been made, it is no longer possible to request a new exchange or refund.

Please note that for other countries outside France, shipping costs are your responsibility.

REFUND REQUEST

If you wish to make a return, the return costs will be automatically deducted from the refund which amounts to €5.90.

1. Fill out the form , telling us if you want a refund or a credit
2. The return label will be sent to you within 24 hours.
3. The items will be carefully examined and you will be refunded as soon as the check-up has been validated.
4. Once the package is received, it will be thoroughly examined and you will be refunded if the item is in resalable condition.

Tip: Take advantage of free return shipping by requesting a refund in the form of a credit note.

Please note that for other countries outside France, shipping costs are your responsibility.

IMPORTANT POINTS

• The shipping costs paid are never refundable and a deduction of €5 will be made if you had benefited from free delivery and you return the entire order.

• Refused or Unclaimed Packages : Packages refused or returned due to exceeding the processing time will be reshipped once the shipping costs have been paid again.

• Only one return/exchange is possible per order.

• Condition of Items: Due to numerous abuses, items that do not have their original packaging or are worn, damaged, washed, not folded as originally will unfortunately not be able to be refunded. (If in an unsaleable condition)