Can I return my order?
Yes of course, you have 14 days to request a return.
All return requests are made exclusively by email. at the following address:
info@my-jilbab-femme.com
Please let us know your order number + items to return + reason for return
The size doesn't fit, can I exchange?
Yes of course, you have 14 days to request a size exchange. Shipping costs are the responsibility of the customer.
How long does delivery take?
DELIVERY IN FRANCE
Mondial Relay: 3 to 6 working days
Chronopost Relay: 3 to 4 working days
Standard Home Delivery: 48H to 72H working days
Express Home Delivery: 24 working hours
DELIVERY IN BELGIUM
Mondial Relay: 3 to 6 working days
Standard Home Delivery: 3 to 5 working days
DELIVERY TO PORTUGAL, NL, LUX, SPAIN, ITALY, AUSTRIA, GERMANY
Mondial Relay: 4 to 9 working days
Standard Home Delivery: 3 to 6 working days
How do you manage to offer cheap jilbabs?
Our ambition is to make the jilbab accessible to all. This is why we are committed to offering jilbebs at the best value for money without compromising on the quality and finishes that are essential for a jilbab.
How is the quality of your jilbabs?
Although the price of our jilbabs is not expensive, this does not mean that our jilbabs are of poor quality.
Indeed, they are made from microfiber fabrics ideal for opaque and breathable jilbabs.